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Game Continually Down

Subscribe to Game Continually Down 23 post(s), 5 voice(s)

 

July 17, 2018 10:50

64 posts(s)

 

How long is the game going to continually be down for? Everyday now the game is down for at least 6 hours or more every day making it hard to manage our clubs properly. I know there have been some changes with the game but there doesnt seem to be any information as to how long this unreliability is going to go on for.

 

July 17, 2018 21:03

273 posts(s)

 

I’m having no issues at all. What browser are you using?

 

July 17, 2018 22:20

4,054 posts(s)

Administator

 

Wow, surprised to hear that too! You’re the first one reporting such instability, the game has been up as usual since the change, the only instability reported was on the first day of the migration.

I second Joseppi’s question, which browser are you using? Which OS? What time of day you’re having issues? Do you get any errors or just can’t access the page?

 

July 18, 2018 11:02

64 posts(s)

 

Im using firefox and using windows 7 and the game is fine all day till about 9pm Uk time, then its down for the rest of the night till i go to bed at 2am at which point the site is still down. Its happened every night since the site changes were made.

 

July 18, 2018 11:22

4,054 posts(s)

Administator

 

That’s really bad! What still puzzles me is that nobody else has reported this, and we have other users in the region. I’m in Australia and constantly in touch with people from Brazil who play the game and I’m sure we’ve accessed the game at the corresponding time in our time zones without any issues.

We’ll see if there is anything more we can find out about this, please keep us posted if anything changes for you, good or bad.

 

July 18, 2018 11:34

64 posts(s)

 

Thanks Gabriel. The game is fine all day but once it gets to about 9pm it goes down. If it goes down again tonite i’ll try using IE and see if that helps.

 

July 18, 2018 11:58

1,001 posts(s)

Administator

 

If you use chrome, try opening an incognito window and accessing the site through it.

This is bizarre, I wonder if there’s anyone else affected.

 

July 18, 2018 14:57

64 posts(s)

 

Whats an incognito window?

 

July 18, 2018 22:36

64 posts(s)

 

Update : So yet again using Firefox the site is down after 9pm. However ive tried using Crome and it works. Still dont understand tho why its fine all day on firefox but not after 9pm!

All i get is a white screen with “Secure Connection Failed”

The connection to the server was reset while the page was loading.

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem

 

July 18, 2018 23:58

4,054 posts(s)

Administator

 

Interesting, so it’s something specific to your Firefox…have you noticed whether or not you have https in the address? Like this: https://goalfc.net

 

July 19, 2018 13:30

64 posts(s)

 

Yeah the address is exactly how u have put it. Still dont understand why its only after 9pm tho every single day. Im using firefox now and everything is fine.

 

July 21, 2018 01:42

1,001 posts(s)

Administator

 

Ok, this is definitely related to ssl then. Looks like a that time, your firefox can’t verify the authenticity of our certificate for some reason. Normally verifying the authenticity involves being able to connect to the validating authority. I will do a bit of investigating, but for now just use chrome as a workaround please.

 

July 21, 2018 22:09

64 posts(s)

 

Hey Danilo. Ok i’ll use Crome for now till u can fix the problem which im doing right now as the site is down again for me on Firefox lol.

 

July 22, 2018 04:47

1,001 posts(s)

Administator

 

What timezone are you in, by the way ?

 

July 22, 2018 10:56

64 posts(s)

 

Im in the UK and its midday at the time of posting this.

 

July 23, 2018 19:45

149 posts(s)

 

Since the recent updates I’ve been experiencing some downtimes throughout the day, although they usually last only ~5 minutes. I just try refreshing the page every now and then, and after a while it works

The message I get is “Proxy error”

I have always used Chrome to access the game

 

July 25, 2018 00:15

1,001 posts(s)

Administator

 

I’ve made a change to our SSL, let’s see if this improves. Please let me know how it goes, guys (try your best to break it)

 

July 25, 2018 01:51

1,001 posts(s)

Administator

 

Northstar: https://support.google.com/chrome/answer/95464?co=GENIE.Platform%3DDesktop&hl=en

Its a window often used for software testing, because it “start things from scratch”. It also doesn’t leave anything behind (or it shouldn’t)

 

July 25, 2018 10:56

64 posts(s)

 

Ahh right. I dont have problems on Crome tho, just Firefox tho hopefully with the change uve made now everything will be ok :)

 

July 25, 2018 22:11

64 posts(s)

 

Sorry Danilo ive broken the site lol. Its been down all nite again since at least 7.45pm on Firefox.

 

July 26, 2018 06:09

1,001 posts(s)

Administator

 

Hmm, ok, I will look into it again. I wish I could reproduce this myself…

 

July 26, 2018 06:09

1,001 posts(s)

Administator

 

What version of firefox are you using exactly, by the way?

 

July 26, 2018 12:56

64 posts(s)

 

My version is 61.0.1 (64 bit)

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